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Client Testimonials

Don't take our word for it, find out what our clients, past and present, have said about our personalised services and high-quality products.

NHS

"Before the outbreak of the Covid-19 pandemic. UHMB had not worked nor purchased any products from Yourtex. At the outset of the pandemic there was nationally a significant demand for PPE, which included scrub suits to be used as a first layer of protection for clinical staff groups.

Despite a national shortage, Yourtex sourced and delivered in a short time frame a large quantity of scrub suits which exceeded our specification in terms of quality and fit. As well as delivering value for money. Yourtex was also instrumental in sourcing and delivering another large quantity of quality disposable gowns despite a national shortage and again allowed UHMB to meet their local demand for disposable gowns.

Despite the unprecedented times, Yourtex engaged strategically with UHMB providing high quality products at competitive prices with a highly tailored service based on open and transparent communication. Yourtex made a significant contribution in ensuring that the staff and patients of UHMB always had access to the appropriate PPE during extremely challenging times."

- Jim Collins MCIPS, Head of Integrated Procurement & Supplies, Cumbria and North Lancashire Procurement Services

The Strand Palace, London

After our hotel went through a multimillion pound renovation, we partnered with Yourtex to upgrade our team’s wardrobe to a new and improved version as well. It was a true joy to work with Billy and the Yourtex team. Rather than forcing things on us, they really listened to what we wanted our new brand to look like and advised on practical do’s and don’ts when it came to functionality of the uniforms. We created a unique look that really fits our new hotel and has proven to be of great quality. Yourtex are great partners for any hotel to have and I would highly recommend them!”

- Jill Van Rest, Rooms Divisions Manager

Archerfield House, East Lothian

We required a uniform supplier that would be able to fully understand the values and characteristics of Archerfield and meet our requirements and Yourtex were able to do this with great detail. They took the necessary time at the outset to ensure that not only the correct style and quality of garments were delivered, but also to put the foundations in place for an ongoing successful partnership. Yourtex are in a position to offer styles that other suppliers cannot and our uniforms have been very well received by the staff, making a difference and look great. They are a company that I would recommend with confidence”

- Tom Younger, CEO

Crerar Hotels, Scotland

We find working with Yourtex adds real value to Crerar Hotels and our teams. They showed excellent knowledge, resource and flexibility in being able to supply a unique and high quality uniform that brought out the values and characteristics of Crerar Hotels. These have been very well received by our colleagues and also commented on frequently by guests and hospitality peers. They are always very accommodating, adapting to meet our needs and knowing that we are partnering a uniform supplier that directly supports the hospitality & tourism industry through corporate sponsorship and assisting with raising funds is an additional reassurance that we are dealing with a company that not only gives back, but has a good understanding of what the needs are of hospitality businesses."

- Chris Wayne-Wills FIH, CEO

Radisson Blu Hotel, Edinburgh

Having worked with Yourtex for a few years, their level of service and communication goes beyond anything I have experienced from other suppliers.  They will go above and beyond to exceed expectations and their ‘Do whatever it takes” attitude is very reassuring. Their attention to detail when understanding our needs allows them to deliver garments to our exact requirements, with quality”

- Richard Mayne, Cluster General Manager

Tigerlily, Montpeliers Group, Edinburgh

Having had the same uniform for a number of years, we approached Yourtex to help both source and supply a contemporary new uniform to best reflect our evolving brand. With a huge array of options available to them, from day one, Yourtex worked with us to best achieve our desired look, quality and practicality - all within our set budget. From initial idea to delivery day, we can’t thank Billy and his team enough; our team look and feel great. We very much look forward to working together with Yourtex for many more years to come."

- Jamie Crothall, General Manager

The Cookie Jar, Northumberland

Always been delighted with both the quality of garment and speed of service that I have received from Yourtex - as a company they understand the need for speed in turning around orders which in the hospitality business is key. Very happy to continue supporting the company - no need to look any where else.”

- Debbie Cook, Owner

Crieff Hydro, Crieff

Since working with Yourtex we have found the company to be exceptionally helpful and supportive in our goal to enhance our uniform offering to match our vision of Scotland’s leading resort. Billy and the team not only supply samples and measuring but really spent time getting to know our senior team and what we were trying to achieve, this way he was able to offer insight and advice on the best possible offering for our uniforms and needs and allow us to create some thing our team were proud to wear. We created a bespoke tweed and recreated a Crieff Hydro tartan something which we didn’t think possible  but with the support and guidance this was easily achieved and rolled out across the Family of 8 hotels. Billy’s style of getting to the finer details with his inquisitive nature enable the products and spec to be exactly was is required.”

- Kristian Campbell, General Manager

DoubleTree By Hilton, Glasgow

On wanting to roll out a new relaxed uniform for our Food and Beverage Teams, I contacted Billy at Yourtex to see if they could assist, having been aware that they supply a number of hospitality businesses through our relationship with HIT Scotland and The Scottish Tourism Alliance. From start to finish, I found their service both professional and personal, with them attending site to both look at our current bar & restaurant design in terms of aesthetics and also listening to what requirements we had. Billy brought in lots of samples and allowed the team to have their input too. The ordering process was simple, quick and the garments of extremely good quality for which the team feel very comfortable wearing. I have already used them again to provide branded face masks which are of a much superior quality to anything else that we have used. I would not hesitate to recommend Yourtex who will be our main uniform supplier moving forward.”

- Craig Munro, General Manager

Meldrum House, Aberdeenshire

The journey with Yourtex has flawless from the outset. Being a part of a privately owned property the business had an empty canvas to create a new brand standard which was exciting. Yourtex stepped up to the challenge meeting the team and I onsite to learn about our values, history and future goals. They showcased numerous options following our feedback always onsite to ensure the team were happy with materials and design. The reason why Yourtex will be a long term uniform partner and friend of the business for years to come is down to their customer service. The patience displayed throughout the journey to ensure we got it completely right has been refreshing and I would personally like to thank Billy for this.”

- Jordan Charles, General Manager

Voco Grand Central, Glasgow

Voco Grand Central have used Yourtex to supply uniforms as part of the re-brand of the hotel. The service and quality provided has been exceptional, spearheaded by Billy. I wouldn’t hesitate to recommend”

- Paul Bray, Area General Manager, IHG Hotels & Resorts

Kingshouse Hotel, Glencoe

We opened the iconic Kingshouse Hotel in 2019 and Yourtex were involved from the beginning. They helped develop our own Tweed and captured the practical uniform needs of everyday hospitality, creating our style. Our team at Kingshouse feel the uniform is part of the story and wear it with pride. Thanks to Billy and Yourtex.”

- Craig Haddow, General Manager

Apex Hotels, UK

The personal care and attention that we receive regarding service and deliveries makes a huge difference to us and only enhanced by having a working relationship with a company that is so supportive of the development of people within the Industry through their long standing associations with HIT Scotland and the STA.”

- Robert Allan, Human Resources Director

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